16 July

The perfect alibi – Reading crime fiction

Posted in getting ahead
The perfect alibi – Reading crime fiction

“The door was the first thing. The door was open. The front door was never open …” Nicci French: The safe house Why is the door open? What’s going on here? What’s going to happen next? After the first two and a half sentences of the book my imagination is already racing and I’m hooked. […]

24 April

Getting the most out of pair and group work

Posted in for trainers
Getting the most out of pair and group work

  “Now we’re going to split into groups!”– words that aren’t always greeted with enthusiastic cheers. Not everyone relishes the chance to work with just one or two other participants. And in an international group there can be all sorts of reservations. Perhaps someone comes from a culture where you, the trainer, are seen as […]

3 April

Ending small talk politely

Posted in staying on track
Ending small talk politely

    In the past I’ve encouraged you to take an active role in small talk and given some ideas for what to talk about. Whenever you engage in small talk there does, of course, come a moment when it has to end. If you start a phone call or meeting with a little small […]