Five types who give small talk a bad name
Hiding in the toilets or pretending to make an urgent phone call – these are just two of the strategies for avoiding small talk that people have shared with me over the years. What should actually be an enjoyable experience is all too often seen as – at best – a necessary evil. If you […]
Three ways to handle intrusive questions
I expect we’ve all been there: you’re chatting to a colleague at lunch or a fellow participant at a conference when suddenly they come out with a question that you find much too personal. Perhaps How much do you earn? or When are you going to start a family? or Why aren’t you drinking tonight? Your first […]
Christmas time is (almost) here
Whether you are someone who enjoys writing Christmas cards or someone who sees it as a chore, the fact remains that it can be a great opportunity to connect with business partners around the world. With just a short personal message you can thank customers and clients for their business, show employees that their hard work is […]
