10 September

Aargh! What have I done?

Aargh! What have I done?

There’s nothing like pressing the send button to immediately reveal a mistake in your email. One that you’re sure wasn’t there a minute ago. Suddenly you notice that you’ve sent 20 colleagues a tasty-sounding pasta recipe (or worse 🙂 ) instead of the monthly sales figures. Or autocorrect has changed the name of an important […]

3 April

Ending small talk politely

Posted in staying on track
Ending small talk politely

    In the past I’ve encouraged you to take an active role in small talk and given some ideas for what to talk about. Whenever you engage in small talk there does, of course, come a moment when it has to end. If you start a phone call or meeting with a little small […]

6 March

Do I really have to go out to dinner with them?

Do I really have to go out to dinner with them?

That’s a good question. And one I’m often asked. Off the top of my head I can remember the following cases: “We’re hosting the European sales meeting this year. And, of course, we’re all supposed to be going out for dinner every evening. It’s not as if I’m really needed – the rest of the […]