13 June

Five types who derail meetings – and what to say to them

Posted in staying on track

Are meetings always a waste of time? Of course not. And definitely not if you deal with disruptions and unhelpful behaviour calmly, firmly and constructively early on. In the following I look at five types whose behaviour can prevent a meeting being successful. Then I suggest what you can say to deal with them and […]

18 August

Clearer emails. Part II: Writing times

Posted in staying on track

In Part I we looked at how to write dates clearly, this post follows on from that and deals with the correct formats for times. The 24-hour clock The first point to mention is that the 24-hour clock is much less common in English than in German, for example. It’s basically only used in timetables, in some computer […]